Strategic IT Support Limited

Strategic IT Support Limited
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• Description
  Business profile

  IT Support & Cyber Security. We're an Oxford based creative technology start-up, providing IT support and cyber security services. Our mission is to be the best IT support company in the world. We exist to delight our clients by combining creativity and technology to help fuel innovation and drive business growth. Our vision is to grow our business by helping you to grow yours. Our expertise in formulating IT strategy is why we created the ITIL IQ™ platform - a growth engine for your business. At Strategic IT Support, we believe less is more. By consolidating and simplifying your IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by Cisco Meraki and the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers. We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Security Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with over 650 highly qualified people and mature operational processes. Our integrated Remote Monitoring and Management platform automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.