City & Guilds 1884 Certificate in Conflict Management
In both our professional and personal lives we can encounter tense or confrontational situations which require immediate action or we risk the problem escalating. When you have been taught to recognise and act accordingly at times of conflict, you will find you are able to calm and influence the outcome.
Conflict Management training directly addresses the issue of dealing professionally with violent or aggressive people in the workplace. Attending this training course and achieving the certificate will give you the confidence to be in control during conflict. You will learn to manage yourself as well as others in order to gain an agreeable conclusion.
As a leading training provider within the Security Industry for the past 12 years, our experience and knowledge is first class. Our training staff are qualified in delivering Conflict Management training specifically within security, and have trained within the blue chip organisations.Other industries now require Conflict Management training and skills, which with our security background makes us at Total Training Consultancy Limited, unique.