Desk Success provides IT consultancy with a difference; we specialise in service desk consulting and help desk consulting services. Unlike most other IT services companies that do a bit of everything at Desk Success we believe in a specialised and focused service, provided by experts in the service desk field so that you get maximum benefit.
We aim to work with you therefore our service desk consultants will become your IT dept (or part of your existing IT Dept if you already have one) giving you the full on-site support you need. All staff are experienced and trained in ITIL® (Information Technology Infrastructure Library) and can provide you with assistance to what ever level you require. All services are provided at realistic, cost effective prices.
Our Service Desk Consulting services include:
- Service Desk Design & Implementation
- Service Desk Transition
- Service Desk Transformations
- Service Desk Migrations
- Service Desk Mergers
- Service Desk Performance Improvement
- Service Desk Service Improvements
- Service Desk Process Reengineering
- Service management tool Solutions