A call came through at 10.30 one Thursday morning. A client had an important meeting with business associates and wanted a buffet lunch for 50 guests delivered at 12.30 that day. She had forgotten to book us!
I was not in the SMiLES kitchen, indeed I was 40 miles away.
A couple of quick phone calls later and I had some staff heading off to our suppliers and others making their way into the kitchen. I raced back to Brighouse in time to collect the completed platters of food and deliver them. The fact that the address was some 15 miles from our headquarters didn't prevent us from having the food set out for 12.30.
Happy client, job done.