OUR COMMITMENT TO YOUR BUSINESS
we pride ourselves on giving you only the very best IT Consultancy and support
services so that you are totally delighted with what we offer.
We will never strive to
be the cheapest but we will make every effort to be competitive and the best.
As our customer, you have
the right to expect the following standards from us:
You will receive
friendly, courteous and remarkable service and support. You will be respected
and never taken for granted.
We will honour our
commitments to you absolutely.
We believe totally that
your perception of our performance is always a reality. For that and other
reasons, your feedback is critical to our development to innovate and improve.
We are always looking forward to your ideas, comments and suggestions.
The way we communicate
with each other is important to you (and therefore us). As part of this
process, we will acknowledge any communication you have with us before the end
of the next working day.
We will be honest,
truthful, up-front and open with you at all times. We expect that you will be
like that too. That way, we will build a long-term and valuable relationship
with each other.
We will communicate with
you frequently, making recommendations to help you build a better business and
building a win-win and long-term partnership with you. We naturally expect you
to communicate with us too.
Because we only work with
businesses that we believe in, we will refer customers to you whenever