Debt Recovery, Collection, Debt Collector
Gatwick Diamond Investigations, Crawley
debt, collections, Arrears
Why Debt Recovery not Debt Collection? We've always
favoured "Recovery" as it has a more positive and proactive feel to it,
and this is the service level you can expect from motivated and
experienced specialists like us; if the money was owed to us we would
want it Recovered not Collected so that's how we work!
"Collection" on the other hand seems very passive and weak, and just
brings to mind high volume organisations who simply pump out endless
threat letters and automated telephone calls, then collect from the
people who were probably going to pay up anyway. Debt Recovery is about
separating the "Can't pays" from the "Won't pays", then applying the
most appropriate pressure to each individual debtor.
Credit control - get it under control before it even becomes a
debt by letting us handle your credit control from the point you issue
the invoice. We appreciate that each of your customers will need to be
handled differently and that there is a clear distinction between the
credit control and debt recovery phases.
Demand / threat letters - these are appropriately worded to ensure maximum impact and achieve early, cost-effective payment wherever possible.
Prompt & effective telephone dunning - ensures that the
impact of the demand letters is not lost and helps to instil and
maintain a sense of urgency and priority for your debt in the debtor's
Handling telephone contact with the debtor effectively can make it an
important fact-finding tool and can help differentiate early in the
process between the "can't pays" and the "won't pays", so we can help
you assess the realistic prospects of economical recovery. There is no
point throwing good money after bad, unless there is a strong point of
principle you wish to pursue regardless of whether you recover the debt.
Doorstep collections and arrears interviews are a further
opportunity to fact-find in person from the debtor or from local
enquiries and, whenever possible, to collect payments too of course.
Legal Action & Enforcement Options - if the debtor is
uncooperative and you believe they can pay but won't unless they are
pressurised by Court proceedings, you'll have no choice but to head
down this route and we can help you decide on the most appropriate
pressure which the legal system and the debtor's circumstances will
allow you to bring to bear. In many cases a Judgment alone will not
extract payment and we encourage our clients to plan ahead in terms of
how they intend to enforce their Judgment and which method is likely to
extract prompt payment.
To begin a claim in the County Court a Claim Form has to be
prepared and issued, and there are then various scenarios depending on
how the debtor is to be served, and if and how they choose to respond
to your claim. When the Court grants you a Judgment payable immediately
you can move to the enforcement stage. Disputes and defences can
generally be resolved through relatively basic litigation, but in
extreme cases we may recommend that you consult a solicitor who
specialises in this area. We can put you in touch with solicitors with
these skills and will negotiate favourable rates for you wherever
A Charging Order can be sought to secure the Judgment debt over
any land or property owned by the debtor. You then have the option to
wait for the property to be sold or re-mortgaged whereupon you will be
paid from any available equity after payment is made to the prior
mortgagees and chargees, or to apply to the Court for an Order for
Possession & Sale of the property in order to realise that equity
An Attachment of Earnings can be sought against PAYE income and
results either in payments being made by the debtor direct under a
Suspended Order (at which stage the employer is unaware of the Court
action) or being deducted at source via the employer and the Court.
A Warrant of Execution allows you to instruct the Bailiff,
Sheriff, or High Court Enforcement Officer to seize goods from the
debtor to the value of the debt plus costs or to collect payment should
the debtor wish to avoid seizure. Emerging Debt Recovery Ltd are my
preferred provider for this service and for commercial rent collection
It is worth noting that in some cases you won't need a Judgment
to pursue Bankruptcy against a debtor; it is possible to serve a
Statutory Demand and follow that with a Bankruptcy Petition without
having taken any other proceedings. We are happy to advise you whether
this is appropriate on any of your debts.
Bankruptcy is the ultimate sanction if your debtor is insolvent
or you have reason to believe they have committed insolvency offences
which an Official Receiver or Trustee might be able to examine with a
view to overturning transactions such as preferential payments to
creditors or transactions at an undervalue. This is an extremely
complex area and further information is available on request.
A Garnishee is a rather speculative method of enforcement and is
rarely used, but in certain cases can result in funds being seized
whilst in bank accounts and other financial assets or investments being
seized from the relevant institution.
An Order for Production of Statement of Means is intended to
bring the debtor, under threat of arrest, before the Court to explain
their non-payment and examine their financial circumstances and
domestic budget to produce an Order for monthly instalments at a
mutually acceptable level. Although this does persuade some debtors to
maintain regular payments and gathers valuable information, the
disadvantage is that if the debtor defaults you will incur further
costs having to pursue fresh enforcement proceedings.
Corporate Debts - where a limited company, LLP or partnership is
insolvent and the directors or partners are unwilling or unable to take
the appropriate steps to appoint a Liquidator or Receiver, creditors
can Petition for the Winding Up of the business.