Technical Writing

Technical Writing from Write to Win Ltd

By: Write to Win Ltd  17/02/2011
Keywords: documentation, technical writing, Technical Author

So, what are the benefits of having great procedures manuals, product manuals and help systems?

For you we…

  • - add value to your offering, so your customers get a more professional product
  • - ensure you are not spending time helping customers to perform basic tasks, saving you time and money - you are not fielding phone calls and enquiries
  • - create the manuals so they can form the basis of a training course if your customers are keen on face to face training, which can provide you with an additional income stream

For your customer we…

  • - ensure your customers can find out how to perform basic tasks straight away, and can also learn about advanced functions when they are ready
  • - explain tasks from an outsiders or learners point of view – this is very hard to do if one of your development team produces the manuals
  • - help your customers to fully understand the commercial benefits of using your product or software
  • - select the best medium to present the information, this can be a PDF, hard copy, online manuals or guides, web page, training materials and so on

Keywords: documentation, Html Help, instruction books, Instruction Manuals, Product Documentation, Technical Author, technical authors, technical manuals, Technical Writer, technical writers, technical writing, User Guides, user manuals

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