OPERATIONS MANAGEMENT– Distance Learning Course

By: ACS Distance Education  08/08/2013
Keywords: Distance learning, correspondence courses, distance education

There are 9 lessons in this course: 1. The Economic Environment • The world of economics • Scarcity • Opportunity costs • Goods • Definitions • Economic systems • Economic ownership • Performance criteria for an economy • Other economic performance indicators • Basic economic principles • Law of demand • Law of Substitution • Law of diminishing return • Law of diminished marginal utility • Competition • Sustainability • Total Quality Management • Strategic Planning • Creating a strategic plan 2. External Influences • Monopoly • Monopolistic Competition • Oligopoly • Perfect competition • External Influences • International markets and tradeable commodities • Globalisation • Supply and demand • Market forces • Demand • Supply • Elasticity • Economics of scale • Cost structures • Liquidity 3. Information Management • Scope and nature of office work • Functions of an office • Common jobs in an office: reception, clerical, secretarial, information processing • Departments within an organisation • Office processes • Data knowledge, storage and management • Filing systems • Classifying information • Hard copy • Filing procedure • Data protection • Financial records • Books needed in business • Different ways to approach bookkeeping • Steps in the bookkeeping process • Developing a record keeping and accounting system • Flow of information • Financial reports • Ledger • Journal • Source documents • Cash transactions • Credit transactions • Returns and allowances • Other business documents • Use of business documents • The cash book • Credit sales and credit purchases journal • The general journal • The ledger • A trial balance • Bank reconciliation • Petty cash 4. Strategic Planning • Strategic planning • Documenting the strategy • Operational planning • Documenting an operational plan • Key components of a business plan • SWOT analysis • A planning procedure • Decisions • What to plan for • Finance • Structure for a Financial plan • Developing a budget • Structure for a marketing plan • Plan drawing 5. Implementing Strategies • Implementing strategy • Benchmarking • Reviewing strategy and strategy management • Environmental audits • Key elements of EIA • Steps in an environmental assessment process • Study design • Baseline studies • Predicting impacts • Mitigation measures • Flora and fauna assessment • Open space management plan • Rehabilitation plan 6. Developing a Business Plan • Business planning • Case study: nursery development plan • Sensitivity analysis • PBL project to formulate criteria required for the successful implementation of a business proposal to develop a business plan. 7. Business Control Systems for Horticulture • Financial statements • The balance sheet • Classification in the balance sheet • Working capital • Profit and loss statement • Link between profit and balance sheet • Depreciation of assets • Analysis and interpretation of accounting reports • Analytical ratios • Ratio yardsticks • Profitability ratios • Operating efficiency ratios • Efficiency ratios and profitability • Liquidity ratios • Liquidity analysis and cash budgeting • Financial stability ratios • Gearing rate of return on investment • Limitations to ratio analysis • Risk • Risk analysis • Contingency planning • Business systems • Quality systems • Innovation management • PERT (Program evaluation and review) • CPA (Critical path analysis) • GNATT Charts Fastest and slowest completion times • Business expansion and sources of finance • Record keeping 8. Evaluating Marketing • Introduction • Market research • The marketing mix • Marketing planning • Services marketing • Customer service • Buying, selling and decision making • Different heuristics • Decision making process • Customer satisfaction • Goodwill 9. Marketing Strategies • Target markets and market segmentation • Targeting strategies • Defining your target market • Determining market segmentation • Projecting the future • Positioning • Case study • The business portfolio Find out more at http://www.acsedu.co.uk/Courses/Business-and-Management/OPERATIONS-MANAGEMENT-VBS201-748.aspx Or email us at [email protected] for more information

Keywords: correspondence courses, distance education, Distance learning, Study Courses

Contact ACS Distance Education

Email

Print this page

Other products and services from ACS Distance Education

15/07/2014

Marketing Psychology

This ebook is for any marketing student or professional or even a business owner hoping to develop more knowledge on marketing psychology and consumer behaviour. http://www.acsebooks.com/products/2317-marketing-psychology-understanding-consumer-behaviour.aspx


15/07/2014

Marketing Psychology

This ebook is for any marketing student or professional or even a business owner hoping to develop more knowledge on marketing psychology and consumer behaviour. http://www.acsebooks.com/products/2317-marketing-psychology-understanding-consumer-behaviour.aspx


15/07/2014

Working with Animals- New Ebook

If you enjoy interacting with animals, are interested in biological science, or are passionate about wildlife, pets or farming; you


15/07/2014

Working with Animals- New Ebook

If you enjoy interacting with animals, are interested in biological science, or are passionate about wildlife, pets or farming; you


10/07/2014

Plants and Permaculture (Permaculture II)

Plants and Permaculture (Permaculture II) has recently been upgraded and improved to include a more detailed focus on plants in


10/07/2014

Plants and Permaculture (Permaculture II)

Plants and Permaculture (Permaculture II) has recently been upgraded and improved to include a more detailed focus on plants in


10/07/2014

Animals in Permaculture Systems (Permaculture III)

Animals in Permaculture Systems (Permaculture III) has been upgraded. We are pleased to announce that this substantially improved 100 hour


10/07/2014

Animals in Permaculture Systems (Permaculture III)

Animals in Permaculture Systems (Permaculture III) has been upgraded. We are pleased to announce that this substantially improved 100 hour


27/06/2014

Beautiful new eBook on Carnations and Dianthus

Learn to grow and care for carnations and dianthus with this beautifully illustrated eBook.


27/06/2014

Working with Animals - Brand new eBook

Want a career working with animals? This eBook can help you find out which is the right career for you.


Landscaping and Gardening in the Shade from ACS Distance Education thumbnail
23/05/2014

Landscaping and Gardening in the Shade

Shady Garden? Then why not find out how to improve the flowers and shrubs growing in your garden.


14/04/2014

Growing and Knowing Nuts

Discover the many different varieties of nuts that you many not have ever heard of. Learn unique ways of using nuts and cooking with nuts.


14/04/2014

Growing and Knowing Nuts

Discover the many different varieties of nuts that you many not have ever heard of. Learn unique ways of using nuts and cooking with nuts.


14/04/2014

Growing and Knowing Nuts

Discover the many different varieties of nuts that you many not have ever heard of. Learn unique ways of using nuts and cooking with nuts.


25/03/2014

Growing & Knowing Fuchsias

Get to know fuchsias better. 124 pages of brilliant colour pictures and information about fuchsias. This ebook is a must read for anybody interested in fuchsias.