MANAGEMENT– Distance Learning Course

By: ACS Distance Education  08/08/2013
Keywords: Distance learning, correspondence courses, distance education

There are 7 lessons in this course: 1. Introduction and Organisational Structures • Types of Organisations • Legal Status • Liability for Staff Actions • Basic Contract Law • Role of a Manager • Management Objectives • Management Processes • Mission Statements • Types of Managers • Levels of Management • Organisational Structures; formal and informal • Division of Responsibilities • Understanding the Workplace • Unions • Committees • Scope of Office Work • Report Writing 2. Management Theories and Procedures • Motivating Employees • Classic School of Management Theory • Behavioural School of Management Theory • Management Science School of Management Theory • Other Management Theorists and their Ideas; Weber, Barnard, Follett, Maslow, Herzberg • Contingency Planning • Introducing Change • Giving Orders • Types of Orders 3. Problem Solving and Decision Making • Decision Making • Problem Solving Technique • Types of Managers • Group Decision Making and Problem Solving • Conflict Resolution Techniques • The Planning Process • Implementing a Plan • Time Management • Planning for Your Organisation • The Importance of Planning • Developing a Business Plan • Lateral Thinking 4. Management Styles and External Influences • Management Styles • Target Oriented Management • Process Oriented Management • Interactive Oriented Management • Management as Leaders • Perception • Perceptual Barriers • Perceptual Change • Motivating Employees to Change their Perception • Other Factors affecting Managers Effectiveness; Stress, Self Esteem, Career Management, Security etc 5. Employing People and Interview Skills • Advertising for New Staff • Anti Discrimination • Interviewing • Communication at an Interview • Common Communication Barriers • Induction • Staff Training • Training Programs • Conversation with Trainees 6. Staff Management • Scope and Nature • Learn to Plan • Steps for Successful Goal Achievement • Managing Staff Levels • Importance of Clear Procedures • Writing Procedures • Quality Assurance • Job Satisfaction • Professional Supervision • Mentoring • Dealing with Grievances • Productivity • Workplace Health and Safety 7. Ethics and Equity • Code of Conduct • Interpreting Code of Conduct • Refund Policy • Honesty and Fairness • Respect • Intellectual Property Rights • Privacy Find out more at http://www.acsedu.co.uk/Courses/Business-and-Management/MANAGEMENT-VBS105-261.aspx Or email us at [email protected] for more information

Keywords: correspondence courses, distance education, Distance learning, Study Courses

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