1. In General
Access to and use of this Website and the products and services
available through this Website (collectively, the "Services") are
subject to the following terms, conditions and notices (the "Terms of
Service"). By using the Services, you are agreeing to all of the Terms
of Service, as may be updated by us from time to time. You should check
this page regularly to take notice of any changes we may have made to
the Terms of Service.
Access to this Website is permitted on a
temporary basis, and we reserve the right to withdraw or amend the
Services without notice. We will not be liable if for any reason this
Website is unavailable at any time or for any period. From time to time,
we may restrict access to some parts or all of this Website.
Website also contains links to other websites, which are not operated by
AMIRA (the "Linked Sites"). AMIRA has no control over the Linked Sites
and accepts no responsibility for them or for any loss or damage that
may arise from your use of them. Your use of the Linked Sites will be
Details about our information privacy practices relating to this
Website and the Services, can be found on our online Privacy Notice.
using this Website, you consent to the processing described in the
Privacy Notice and warrant that all data provided by you is accurate.
must not misuse this Website.
You may only use the Website in
accordance with these Terms and Conditions and, in any event, for lawful
and proper purposes which include complying with all applicable laws,
regulations and codes of practice within the UK or any other
jurisdiction from which you are accessing the Website.
particular, you agree that you will:
• provide true, accurate,
current, complete and non-misleading information on any registration
form or as otherwise reasonably requested by AMIRA;
• not place
any unauthorised, false or fraudulent details;
• not post,
transmit or otherwise disseminate any information on or via the Website
which is or may be harmful, vulgar, obscene, defamatory, harmful,
tortious, racist or otherwise illegal or offensive;
• not post,
transmit or otherwise disseminate any materials that infringe the
proprietary rights of any third party, including intellectual property
rights and rights of privacy;
• not take any action that imposes
an unreasonable or disproportionately large load on the Website;
not transmit or knowingly distribute a virus, trojan, worm, logic bomb
or any other material which is malicious, technologically harmful, in
breach of confidence or in any way offensive or obscene;
attempt to gain unauthorised access to the Website, the system or server
on which the Website is located or any server, computer or database
connected to the Website;
• not attempt to affect the
performance or functionality of any computer facilities of, or accessed
through, this Website, or take any action which would constitute a
criminal offence under the Computer Misuse Act 1990;
attack the Website via a denial-of-service attack or a distributed
Without prejudice to any of our other rights, AMIRA reserves the
right at any time to:
- suspend the Services offered on the Website
- remove goods from the Website, including any promotions or featured
- cancel your registration and/or online account (“Account”) without
prior notice to you;
- report any breach under the Computer Misuse Act 1990 to the relevant
law enforcement authorities and disclose your identity to them; and/or
- deny you access to the Website,
where we reasonably believe (in our absolute discretion) that you are
in breach of any of these Terms and Conditions or the Privacy Notice.
will not be liable for any loss or damage caused by a distributed
denial-of-service attack, viruses or other technologically harmful
material that may infect your computer equipment, computer programs,
data or other proprietary material due to your use of this Website or to
your downloading of any material posted on it, or on any website linked
4. Making an
You may purchase certain goods
online at amiracollections.co.uk and amiracollections.com. Please note
we deliver anywhere within the UK. However, deliveries to Northern
Ireland, Isle of Man or the Highlands and Islands may take a little
longer. Unfortunately we do not deliver to the Republic of Ireland,
Jersey or Guernsey.
(a) Setting up an Account
order to purchase products from AMIRA you will need to set up an
Account. AMIRA will ask you for some personal information in order to
set up your Account. Please see our to
understand how we will handle your personal information.
Placing an order
If you are under the age of 16 please
seek permission from a parent or guardian before purchasing online.
placing an order online you are offering to purchase goods subject to
these Terms and Conditions. Please click here to read the Online
Purchase, which is
incorporated into these Terms and Conditions.
All online orders
are subject to availability and confirmation of the order, including
order price, by AMIRA.
When placing an order you undertake that
all details you provide to us are true and accurate, that you are an
authorised user of the credit or debit card or E-voucher used to place
your order and that there are sufficient funds to cover the cost of the
goods and delivery charges. At this stage you can allow your payment
details to be retained for your next purchase.
Once your order
is complete you can then follow the status of any orders you make by
clicking into “”.
(c) Our contract with you
place an order you will receive an acknowledgement email confirming
receipt of your order by AMIRA. This email will only be an
acknowledgement and will not constitute acceptance of your order.
contract between us will not be formed until we or our approved third
party courier sends you confirmation by email that the goods you ordered
have been despatched to you. Payment will be taken on despatch of the
Only those goods listed in the confirmation email sent at
the time of despatch will be included in the contract formed with you.
You will be able to access the contract details at any time in your
The contract will be concluded in English between you and AMIRA
(registered as AMIRA (UK) LTD).
(d) Delivery to you
estimated delivery times will be subject to any delays resulting from
postal delays or force majeure (events outside our control, for example
due to inclement weather or strikes) for which we will not be
responsible. Please see AMIRA for
(e) Pricing and availability
we try and ensure that all details, descriptions and prices which
appear on this Website are accurate, errors may occur. All goods are
sold subject to availability and prices of products may change from time
to time. If we discover an error in the price of any goods ordered by
you, we will inform you of this as soon as possible and give you the
option of confirming your order at the correct price or cancelling it.
AMIRA reserve the right to change the price of any item on the Website
where that item has been priced incorrectly.
If, by mistake, we
have under priced an item, we will not be liable to supply that item to
you at the stated price, provided that we notify you before we despatch
the item to you In those circumstances, we will notify the correct price
to you so you can decide whether or not you wish to order the item at
that price If you decide not to order the item, we will give you a full
refund on any amount already paid for that item in accordance with our
All prices are inclusive of VAT. Delivery costs
will be charged in addition; such additional charges are clearly
displayed where applicable and included in the total cost. Please see
the Delivery Policy for details of delivery charges.
If paying by credit or debit card, we carry
out a standard pre-authorisation check on your payment card upon
receiving your order to ensure there are sufficient funds to settle the
transaction. Goods will not be despatched until this pre-authorisation
check has been completed.
Your payment will be processed once
the order has been despatched from our courier. If we are unable to
fulfil your order then we shall not process payment.
Right of cancellation for online purchases
If you are a
consumer (i.e. you are not purchasing either wholly or in part for your
business or you are not a business) you have the right, in addition to
your other rights, to cancel the contract and receive a full refund as
set out in these Terms and Conditions. The law provides that any
organisation selling goods online must allow consumers 7 working days,
starting on the day following receipt of the goods, to cancel the
contract ("Cancellation Time") and return the goods within 30 days. If
you would like to cancel your contract with AMIRA:
- Please inform us within 7 days of receipt through Online
- Sign into your account, click "Completed orders",
select the order containing the items you would like to return.
- Click on "RETURN ITEMS" button and choose the
reason why you want to send your item(s) back.
- Please be as descriptive as possible regarding the return in "Comments".
- The return request will be authorized within 24 hours, you will
then receive an email containing your RMA number
- Once completed the return shipping label and documents will be ready
to print from “Return Requests” page, containing the
necessary return information which we need to proceed.
- The goods are your responsibility until they reach our warehouse.
- It is customer's responsibility for returning cost.
- For your protection, we recommend that you use a recorded-delivery
service if the value of the return is more than 50 GBP
Please to read more about the general Returns Policy.
You will also be provided with the Returns Policy on the despatch note
attached to your goods.
If you validly cancel any contract in
accordance with these Terms and Conditions we shall refund payment and
standard delivery charge which you paid when ordering, within 30 days,
less any reasonable costs to collect and process the goods, if
can only be used to shop online and are currently only available in
Sterling. AMIRA do not deliver to the Republic of Ireland, Jersey or
(II) E-vouchers cannot be exchanged for cash.
AMIRA will despatch your E-voucher by email as soon as payment has been
cleared. AMIRA cannot be responsible for any delays, no matter how they
(IV) E-vouchers are valid for 12 months from
(V) From time to time, E-vouchers may get caught in
spam filters, and it’s up to the recipient to check these filters. AMIRA
can’t take responsibility if an E-voucher cannot be delivered to the
recipient’s email address because of spam filters, firewalls, capacity
constraints of the recipient’s mailbox or any other factors outside of
tried to display accurately those products and attributes of the
products on the Website, including the colours of products. As the
colours you see depend on your computer settings, we cannot guarantee
that your monitor's display of any colour will be accurate.
You are responsible for maintaining the
confidentiality of your Account details, including passwords. AMIRA
shall not be liable for any loss occurring as a result of failure by you
to maintain the security of this information. Please see our to read
more about How We Protect Personal Information.
5. Copyright, Trade Mark and other
Intellectual Property Rights
property rights in all software and content (all images, illustrations,
designs (including product designs), graphics, icons, photographs, text,
audio clips, video clips, and other materials that appear as part of
the Website as well as the selection, arrangement and organisation of
the foregoing and the Website as a whole collectively, "Content") made
available to you on or through this Website remains the property of
AMIRA or its licensors and are protected by copyright laws and treaties
around the world. All such rights are reserved by AMIRA and its
licensors. You may store, print and display the content supplied solely
for your own personal use. You are not permitted to publish, manipulate,
distribute or otherwise reproduce, in any format, any of the content or
copies of the content supplied to you or which appears on this Website
nor may you use any such content in connection with any business or
Submission and Uploading Material to our Website
than personal information which is subject to the Privacy Notice, all
comments, blogs, feedback, suggestions, ideas, original materials such
as stories, artwork, computer code, or product or marketing ideas and
any other submissions disclosed, submitted or offered to AMIRA on or
through the Website or otherwise disclosed, submitted or offered by you
to us (collectively, "Submissions") shall be and remain the property of
AMIRA. Such disclosure, submission or offer of any Submissions and your
agreement to these Terms and Conditions shall constitute an assignment
to AMIRA of any intellectual property rights.
You warrant that
any Submissions comply with those standards, and you indemnify us for
any breach of that warranty. As such, AMIRA will own exclusively all
such rights, titles and interests and shall have the right to use,
reproduce, create derivative works based upon, disclose, publish,
distribute, display and publicly perform, any Submissions and not be
limited in any way in its use, commercial or otherwise, of any
Submissions. Further, AMIRA shall be under no obligation to maintain any
Submissions in confidence, pay to users any compensation or royalties
for any Submissions, or provide attribution to any users for any
Submissions. AMIRA shall have no obligation to keep confidential, use,
return, or review any Submissions.
AMIRA will not be
responsible, or liable to any third party, for the content or accuracy
of any materials posted by you or any other user of the Website.
7. Disclaimer of Liability
material displayed on this Website is provided without any guarantees,
conditions or warranties as to its accuracy. Unless expressly stated to
the contrary to the fullest extent permitted by law AMIRA and its
suppliers, content providers and advertisers hereby expressly exclude
all conditions, warranties and other terms which might otherwise be
implied by statute, common law or the law of equity and shall not be
liable for any damages whatsoever, including but without limitation to
any direct, indirect, special, consequential, punitive or incidental
damages, or damages for loss of use, profits, data or other intangibles,
damage to goodwill or reputation, or the cost of procurement of
substitute goods and services, arising out of or related to the use,
inability to use, performance or failures of this Website or the Linked
Sites and any materials posted thereon, irrespective of whether such
damages were foreseeable or arise in contract, tort, equity,
restitution, by statute, at common law or otherwise. This does not
affect AMIRA's liability for death or personal injury arising from its
negligence, nor for fraudulent misrepresentation, misrepresentation as
to a fundamental matter or any other liability which cannot be excluded
or limited under applicable law.
You agree to indemnify, defend and
hold harmless AMIRA, its directors, officers, employees, consultants,
agents, and affiliates, from any and all third party claims, liability,
damages and/or costs (including, but not limited to, legal fees) arising
from your use this Website or your breach of the Terms of Service.
shall have the right in its absolute discretion at any time and without
notice to amend, remove or vary the Services and/or any page of this
If any part of the Terms and
Conditions is unenforceable (including any provision in which we exclude
our liability to you), the enforceability of any other part of the
Terms and Conditions will not be affected. All other terms will remain
in full force and effect. So far as possible where any term or part of a
term can be severed or removed to render the remaining part valid, the
term shall be interpreted accordingly. Alternatively, you agree that the
term shall be rectified and interpreted in such a way that closely
resembles the original meaning of the term as is permitted by law.
you breach these Terms and Conditions and we take no action, AMIRA will
still be entitled to use our rights and remedies in any other situation
where you breach these conditions.
12. Governing law and jurisdiction
Terms and Conditions are to be construed in accordance with the laws of
England and, in the event of any dispute or claim associated with these
terms and conditions, that dispute or claim shall be subject to the
exclusive jurisdiction of the English courts.
13. Entire Agreement
above Terms of Service constitute the entire agreement of the parties
and supersede any and all preceding and contemporaneous agreements
between you and AMIRA. Any waiver of any provision of the Terms of
Service will be effective only if in writing and signed by a Director of