SIA Door Supervisor

By: Alpha Safety Training  08/09/2010
Keywords: SIA - Door Supervisor Training

 

By the end of the training session the students will be equipped with the following:

Module 1: Common

  • The purpose and main features of the private security industry
  • Legislation
  • Health and Safety in the workplace
  • Principles of fire safety
  • Workplace emergencies
  • Principles of effective communication and customer care

Module 2: Specialist

  • Appropriate behaviour
  • Civil and criminal law
  • Admission policies and search procedures
  • The powers of citizens arrest and related procedures
  • Drug legislation
  • Incident recording and crime scene preservation
  • Licensing law and social responsibility
  • Safety and security issues

Module 3: Conflict Management

  • Princilples of conflict management
  • Recognise, assess and reduce risk in conflict situations
  • How to communicate effectively in emotive situations and de-escalate conflict
  • How to develop and use problem solving strategies for resolving conflict
  • Good practice to follow after conflict situations

Module 4: Physical Intervention

  • Physical interventions and the legal and professional implications of their use
  • Reducing the risk of harm when physical intervention skills are used
  • Non-agressive physical skills
  • Non-pain related standing holding and escorting techniques, including non-restrictive and restrictive skills
  • Good practises

Keywords: SIA - Door Supervisor Training