Level 2 NVQ Diploma in Business Improvement Techniques (B-IT) – Lean Office

By: Business Impact UK Ltd  09/10/2013
Keywords: diploma, Vocational Qualifications, national vocational qualification

While many organisations have successfully applied the principles of Lean Manufacturing to the factory floor, often companies overlook the benefits that streamlining administrative functions can deliver to the bottom line and to customer service. Programme: The qualification is designed to assist organisations in improving their business activities by applying the tools & techniques of continuous improvement. Business Impact have adapted the BIT qualification and adjusted the focus to reflect the office and administrative support functions. The programme is designed to ensure that all activities add value and are sustainable impacting on Quality, Cost and Delivery performance that; eliminates the risk of a poor service reaching the customer, reduces operational costs and improves profitability & competitiveness. Units: The qualification includes training in the following areas; workplace organisation, the identification and elimination of waste, operational effectiveness, team work & communication and improvement & productivity. Benefits: • Drive waste out of current processes • Improve business procedures • Reduce customer complaints • Reduce mistakes and paperwork • Improve customer services • Improve order accuracy & processing • Improve response time • Improved staff morale, attitude and performance *16-18 Fully funded, 19+ Co funded Get Trained, Get Paid, Get Qualified!

Keywords: Business Improvement Techniques, diploma, Lean Office, national vocational qualification, Vocational Qualifications

Contact Business Impact UK Ltd


Print this page

Other products and services from Business Impact UK Ltd

Pre-Employment Railway Engineering from Business Impact UK Ltd thumbnail

Pre-Employment Railway Engineering

Want to Work in Rail? Fully Funded Places are Available!


Team Work

TEAM – Together Everyone Achieves More


Level 2 NVQ Diploma in Performing Manufacturing

Get Trained, Get Paid, Get Qualified!


Level 2 NVQ - Food Manufacturing Excellence

Course review: "Productivity", "Lean Thinking", "Continuous Improvement" and "Waste" - all these terms are synonymous with the Manufacturing Sector.


Intermediate Apprenticeship in Food & Beverage Services

  This is a 9 month programme and all elements must be completed in order to achieve an Apprenticeship


Six Sigma Yellow Belt

Course review: There are a number of Levels of Six Sigma training that can be attained by those who


Team Working

Course review: Team Working is defined as a work practice based on the use of teams, or groups of


Value Stream Mapping (VSM)

Course review: Value Stream Mapping (VSM), sometimes referred to as the "Learning to See" Map or cartoon, has emerged


SMED (Single Minute Exchange of Die)

Course review: SMED is a lean methodology that reduces downtime due to machine setups and changeovers. It is a


FMEA (Faliure mode & Effects Analysis)

Course review: Failure Modes and Effect Analysis is methodology for analyzing potentail reliability problems early in the development cycle


OEE (Overall Equipment Effectiveness)

Course review: The application of Overall Equipment Effectiveness (OEE) is different for everyone. OEE truly reduces complex production problems


SPC (Statistical Process Control)

Course review: SPC is a measurement tool for the variation, range and reliability of your manufacturing processes. The aim