GoldMine Training

By: Gold Business Solutions Ltd  05/04/2011
Keywords: goldmine, CRM services

Gold Business Solutions provide training for your GoldMine system in a number of formats across all levels:

End User Training: our training staff will liase with you prior to the training to set an agenda and topics can range from introductory through to advanced functionality of GoldMine. We normally recommend group size is limited to no more than 10 delegates and sessions can either be a half or full day. Training can be provided either onsite at your offices or at FrontRange head office in Newbury, Berkshire. This style of training is suited to those who are new to GoldMine and using for the first time or are looking to extend their skill set.

Administrator Training: Gold Business Solutions provide training for your GoldMine Administrators allowing you to take ownership of your GoldMine system once implemented. The training can vary in length from a half day through to a three day course depending on the depth of knowledge and skills required. Again training can be provided onsite at your offices or at FrontRange head office in Newbury, Berkshire.

Desk Training/Floor Walking: Our certified GoldMine trainers will sit with your GoldMine users at their desks and watch how they use GoldMine and advise on technique to improve efficiency or help when they get stuck. This method is best employed after training and used to re-enforce best practice. It also allows the trainer to deal with issues or bad practice at a one-to-one level.

Scheduled Administrator Training: Gold Business Solutions run a scheduled three day GoldMine administrator course. This course runs approximately four times a year and is ideal for anyone new to GoldMine who will be managing the system from a business perspective. This is a practical, hand’s on, workshop style course. The agenda covers managing users settings, data management & customisation among other topics and is run from FrontRange head office in Newbury, Berkshire. For the next scheduled date please telephone: 08455 212 199.

Webinar Training: Gold Solutions provide a webinar training service that can be purchased in 1.5 hour blocks. Topics to be covered are agreed in advance and the session scheduled at the delegates convenience. This style of training is particularly suitable to those that are already up and running with GoldMine but wish to extend their skill-set in a particular area.

Keywords: CRM services, goldmine

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