GoldMine Support

By: Gold Business Solutions Ltd  05/04/2011
Keywords: goldmine, software specialists, CRM services

Gold Business Solutions is dedicated to the provision of effective CRM solutions based around the award winning ‘GoldMine’ software. Our experience in this field spans many years.

We have helped clients, both large and small, to implement and manage systems to ensure that they remain competitive in today’s challenging market place. All our work is carried out to the highest standards but none the less we are always on hand should there be any problems.

We strive to establish and maintain excellent, long-term relationships with our clients. Many of our customers come through personal recommendation and respond to the reasoned, well-versed and practical advice that we can offer. By taking a serious interest in the culture and aims of your organisation, we are able to offer a flexible and client-centred service.

Gold Business Solutions Priority GoldMine Support

Gold Business Solutions offers priority telephone support to all customers with a valid support and maintenance agreement.

Gold Business Solutions have always believed that having a highly trained and successful first line support team is vital to our operation in providing first class support. All of our support technicians undergo regular training themselves to ensure they can always offer the customer exactly what is required.

Support Hours

Standard Hours
The helpdesk is available from 9.30am to 5.30pm Monday to Friday.

After Hours
As we are well aware some employees (including a few of us here at Gold Business Solutions!) are often working late and are sometimes called in at the weekend so we also provide you with a mobile phone number which will reach one of our consultants to ensure you can speak to someone 7 days a week. This is a service that is not usually offered by many of our competitors yet we have found to be very popular with our customers.

Keywords: CRM services, goldmine, software specialists

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