Telephone Answering Services - FREE TRIAL

Telephone Answering Services - FREE TRIAL from One Global Office

By: One Global Office  24/02/2009
Keywords: call centre, Telephone Answering, answering service

Telephone answering or Call Handling Solutions

You are allocated your own dedicated number which is answered in your company’s name according to a script that we develop with you.  For example:  Someone calls your company “ABC  Consulting”. 

ABC Consulting’s detail pops onto our computer screen even before the phone rings. Within three rings the call is answered by one of our team in Cambridge (yes Cambridge - not in Bangalore or Manila). “Good morning, ABC Consulting  Rachel speaking... How can I help.... ”

Rachel would then determine the purpose of your call and deal with it accordingly. She would for example call you up and seamlessly transfer the call through to you. We put calls through to any telephone, including mobiles, anywhere in the world. If you are not available, we can then put the call through to someone else or take a message. The message would then be send to you by email / fax / SMS / voicemail.  And...each  new message sent by email will contain all the messages that have been sent that day, that’s right .....all your messages in one email – this is just one of the many innovations we have implemented to make your life easier.

Keywords: answering service, Call Answering Services, call centre, Telephone Answering