Do I need to
use simPRO Job Management Software to use simPRO Mobile?
No. simPRO mobile integrates
perfectly into simPRO, however it can be used as a standalone system simply to
have forms returned to the office, or it can be set up to export the form data
into other third party applications.
How much is simPRO Mobile?
simPRO Mobile is priced based
on the number of pens you have and is based on 4 components:
1. Digital Pen – depends on quantities – roughly the price of
a good quality mobile phone
2. Form Printing – depends on quantities
Monthly Runtime Fee – paid monthly per pen – roughly the price of a mobile
4. Customised forms.
To get the current
pricing, please contact your simPRO account
Is there a fixed term contract
that I need to sign?
No. simPRO Mobile is a service provided on a month to month basis. You can
cancel at any point in writing at least 1 month prior to your next billing
How do I pay the monthly on-going
We will invoice you
monthly in advance (for clients with 10 pens or more) or quarterly in advance
if you have less than 10 pens. If you choose to pay 6 monthly in advance you
will receive a 5% discount on your subscriptions, if you choose to pay annually
in advance you will receive a 10% discount on your subscriptions.
Can I use my
existing service books with simPRO Mobile?
No. simPRO Mobile relies on a specially
printed `digital paper’ that is printed for you. Because of this it is
not possible to use existing forms. We can however convert your existing forms
into digital forms, this is a custom designed form. They can be printed in
books/pads by a professional print shop, or you can print them on your own
printer in the office.
Can I get
custom designed forms for my own use?
Yes. Although simPRO Mobile was designed as a
cost effective method of utilising the digital pen & paper technology for
use with generic forms, we can custom design a form for you to be integrated to
Is the cost of
printing included in the simPRO Mobile
No. The printing is paid
separately to the printer and is based on the quantity of books that you need
to get printed.
Can I suggest a
new form for simPRO Mobile?
Yes. Like all things in simPRO, we aim to build systems
that will work for a broad range of users. If you have a specific form that you
think will be of benefit to you and the entire simPRO
Mobile community, then let us know and we will consider it.
What do I need
to do to get started?
Talk to your simPRO account manager about
pricing, order the required number of pens & pads, then get going.
service report/job cards, what type of forms do you have available?
We currently have 3 types
of service report, 3 types of time sheet, an e-mail/note pad and a stock
phones are compatible with the simPRO Mobile Digital Pen?
Most modern mobile phones
with a Java, Symbian or Windows Mobile operating system with Bluetooth and GPRS
connectivity are compatible. Please contact simPRO Mobile for more information.
Are some mobile phones better
Yes. We find that the
Nokia phones running Symbian series 60 operating systems to be the best. The
Symbian system allows `auto start’ while the Java system does not. This means
that for a Symbian based phone, when `send’ is ticked on a form, the phone
automatically receives and sends the form data.
For a Java phone, you must manually start the routing software on the
phone before you send the form.
For trade services – auto
start is the best option.
Some supported Nokia phones in Symbian are:
The Nokia E series The
Nokia N series
6120 Classic 6121
6210 Navigator 6260
Check with us to for the latest list of