Our core objective is to provide your company with a stable IT infrastructure and reliable support system thus enabling you to concentrate on doing what you do best – running your business.
Our team of Microsoft Certified Professionals have a wealth of experience gained from working throughout the industry and we pride ourselves in taking time to really get to know your organisation. Many of our clients will often comment that “it’s like having an extra employee” and as a result we are deeply proud of our excellent customer retention.
Our support solutions include unlimited access to the helpdesk team via telephone or remote access and our server monitoring tool ‘NTSysmon’ ensures that we are able to spot problems before they occur and often fix them without the client even being aware. In most cases our customers require a comprehensive ‘Platinum’ style service therefore on-site attendance is built into the monthly fee however we recognise that each and every customer has different requirements and the bespoke nature of our Managed Service Agreement means we will find a solution that is perfectly matched to the needs of your business.