Tally Genicom Printer Maintenance, Repair and Sales
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Datatrade were the only Tally Genicom recognised service provider for the UK. Although Tally Genicom have now been purchased by Printronix we are still able to offer Tally printer maintenance 24 hours per day 7 days a week across the UK. Going forward Datatrade will be working with Printronix.
We have been offering Tally printer maintenance for over 20 years and our engineers are highly skilled on the older Genicom machines right through to the latest high volume Tally Genicom dot-matrix and Line printers. If you are interested in a printer maintenance contract please give us a call - all we require is the qty, type and location to provide a maintenance quote.
Our maintenance service aims to prevent breakdown, both by basic training of the user’s staff and preventative maintenance, supported by service on anything up to a 24/7 basis.
In the event of breakdown our Service Engineers are in constant electronic contact with our operational HQ in Northampton, enabling our Customer Services team to keep the customer fully informed as to an Engineer’s likely arrival time. Engineers’ reports are signed off on the spot by the user and transmitted immediately to our central computer, thus ensuring the fast and accurate reporting both to our management and to the customer. A report on the operation of every printer is produced quarterly to a pre-agreed level of detail.
We can supply spare parts and ribbons for the whole range of Tally Genicom printers.
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