Datasouth Printer maintenance, repairs and sales
Datatrade are the only distributor for the UK. Although AMT Datasouth have now stopped suppling printers within Europe, we are still able to offer Datasouth maintenance 24 hours per day 7 days a week across the UK. We have been offering Datasouth maintenance for over 20 years and our engineers are highly skilled on the complete range of Datasouth Documax printers; A3300, A3302 etc
Our maintenance service aims to prevent breakdown, both by basic training of the user’s staff and preventative maintenance.
We offer repairs and maintenance contracts for 364 days a year 24/7 cover for the whole of the UK.
In the event of breakdown our Service Engineers are in constant electronic contact with our operational HQ in Northampton, enabling our Customer Services team to keep the customer fully informed as to an Engineer’s likely arrival time. Engineers’ reports are signed off on the spot by the user and transmitted immediately to our central computer, thus ensuring the fast and accurate reporting both to our management and to the customer. A report on the operation of every printer is produced quarterly to a pre-agreed level of detail.
We are still able to supply spare parts and ribbons for the Datasouth printers.