Datamax Printer Maintenance and Support
printer maintenance, Printer Maintenance Contract
Datatrade have been offering Datamax printer maintenance for over 20 years and our engineers are highly skilled on the complete range of Thermal printers.
Our maintenance service aims to prevent breakdown, both by basic training of the user’s staff and preventative maintenance.
We offer repairs and maintenance contracts for 364 days a year 24/7 cover for the whole of the UK.
In the event of breakdown our Service Engineers are in constant electronic contact with our operational HQ in Northampton, enabling our Customer Services team to keep the customer fully informed as to an Engineer’s likely arrival time. Engineers’ reports are signed off on the spot by the user and transmitted immediately to our central computer, thus ensuring the fast and accurate reporting both to our management and to the customer. A report on the operation of every printer is produced quarterly to a pre-agreed level of detail.
We can supply the printers, spare parts and ribbons for the whole range of Datamax printers.
, Printer Maintenance Contract