Remote Support is more than just a phone call or text a way when problems occur. Direct access to support and troubleshooting by using remote support you don't have to wait days or weeks for computer support or maintenance.This facility allows us to work on your pc and rectify problems and give you support as if we were physically on-site.
Whats involved ?
- You download and install the Remote Support connection software.
- Take a note of your ip address
- You initiate the connection
- Call or Txt 07926450433 for a time slot and your ip address
And pay £20 flat rate charge per computer. (2 hour session)
Can i go out while the remote support session is active?
Once we have a active connection you can go out or watch all actions performed on your monitor