Hotline support

By: Eastern Business Systems  18/07/2013
Keywords: Hotline Support

In service control we offer a friendly approach and we do not use call centres. Which means you will probably speak to someone you have spoken with before. We have engineers with skills in both the ‘physical’ elements of your device and also the ‘IT’ element. This ensures you get to the correct person first time and also that if possible we can clear the call and keep your device ‘on-line’ with minimal disruption to your business.

Keywords: Hotline Support

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Remote support

We also now offer remote support for any IT related issues.


On Site Support

If you have a requirement for support outside of our field base we are able to liaise with a number of well managed service departments that can deliver the same level of support you would receive from EBS.


Service Support

Because the digital copier/printer/scanner is so essential to business, the service agreement is a very important part of your business decision.

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Fax Machines

A fax is an easy way to establish a direct line of communication with your recipient and privately transmit with a low risk of interception.

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Digital Press

Central reprographic departments and print providers will welcome Konica Minolta’s colour and Mono digital PRESSes that combine high-speed colour print production with an extensive range of professional integrated finishing facilities.

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General Printers

Our printer range is equally suited to the demands of home use.

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Desktop Printers

The desktop printer can be used as standalone multi-functional devices, fully configured networked solutions and fully optimised and integrated into any organisation’s business process and document management workflow.

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Office Printers

Printers suitable for all offices, from one-person enterprises to large multinationals needing workgroup machines.