Did you know that 82% of customers go elsewhere because of a customer service issue and 68% because of indifferent or poor customer service? Only 9% leave because of price.
Would you like your customers to keep coming back to you because of your excellent customer service? Would you like your customers to give you compliments instead of complaints?
Would you like your internal customer service to improve your business efficiency?
CRG Training and Consultancy can help you turn complaints into compliments and create customer loyalty through training your employees to deliver great customer service.