SaaS (software as a service) call logging

SaaS (software as a service) call logging from Tollring

By: Tollring  08/09/2010
Keywords: software, telecommunication services, telecommunications

Utilising our Enterprise Resource Manager hosted platform, we can provide a fully managed service to ensure you get the very best from our call logging service. Our servers are hosted in the very best data centres and provide 24/7 access with security that meets the most stringent tests.

What is Tollring Hosted Call Management?
A module in TollringERM Enterprise Resource Manager
Hosted Call Reporting
- multiple telephone systems
- across multiple sites
- across multiple countries

Shares the same inventory as Tollring Fixed Carrier and Mobile Manager
Fully hosted SaaS based service

    • Powerful telephone performance management

      A true business Intelligence utility that will help you:
    • Log every single call
    • Apply policies
    • Provide alerts and notifications of policy breaches
    • Create Extension / cost centre invoices
    • Report on all aspects of your telephone system
    • Drive responsible use
    • Automate carrier bill charging-on

      What does Tollring Call Manager do?
      Greater control of telecoms assets, users and expense
    • Better visualisation of users/location in the Corporate hierarchy
    • Empowers Budget Holders and Cost Centre Managers
    • Understand where the money is being spent and by whom
    • Visibility to inbound call traffic and your performance metrics
    • Effective tools to help manage user policies
    • Automates F&A monthly routines
    • Stop abuse, ensure VAT Compliance
    • Save money Đ Immediately & ongoing

      How is it unique?
    • Accessible to all staff including Line Managers & end users
    • Fixed line Personal Call Management for cost recovery
    • Comprehensive Inventory and Asset Management
    • Re-rates - Reinstatement of actual costs
    • Dashboard for every user
    • Enhanced access & reporting for every user
    • Multiple reporting outputs Đ CSV, HTML, Excel, PDF
    • All reports can be tailored and scheduled to run automatically
    • Unprecedented levels of control, reporting and analysis

Keywords: accounting systems, billing, billing systems, Business Centre Billing, business communications, Call Accounting, Call Logging, call management, call management software, Call Monitoring, communications management, Communications Systems, Cost Management, CRM software, Extension Billing, logging, management software, monitoring, network services, Niche Software, phone system, software, software products, telecommunication services, telecommunications, Telecommunications Equipment, Telecommunications Industry, Telephone Call Management,