Many people at home object to receive telephone calls from companies
they do not know. By registering on the TPS (Telephone Preference
Service), all such calls should be eliminated. This is called TPS Suppression.
It is illegal to call a domestic telephone number of someone who is
on the TPS Register unless they have specifically requested that you do
so, or where the nature of a pre-existing business relationship makes
such communication clearly acceptable (for example, someone booking an
appointment and providing their telephone number could expect to be
called if there was a problem with the appointment).
Companies can also register their details on the Corporate Telephone
Preference Service (CTPS) which prohibits the making of any telephone
calls other than basic research communications to that telephone
DES can compare your database with the TPS file and flag all records where the individual or company has signed up.
Companies and individuals can register on the FPS (Fax Preference
Service) not to receive any Fax communications. It is illegal to send
faxes to these numbers without a specific prior agreement.
DES can carry out FPS Suppression by comparing your database with the FPS file and flagging all records where the individual or company has signed up.
It is also illegal to send faxes to any consumer addresses or
non-limited partnerships without their specific agreement to receive