Event Stewarding

Event Stewarding from Achilleus Ltd

By: Achilleus Ltd  19/02/2013
Keywords: Event Staff, Event Stewards, Safety Stewards

Events Safety Stewards are the life blood of any event and in most cases are the fist person that your customers are going to see or come into contact with. Achilleus Ltd provides Event Safety Stewards that are highly trained team members that play a vital role in ensuring the Health and Safety of your event or venues. Their duties may be wide ranging and include a customer service role where they have to meet and greet clients, customers or members of the public, you may require them to give directions, tear tickets, show people to their seats, monitor and direct crowds and also answer any queries about the events, the site and or the local area. For your events they become both eyes and ears of your team able to report any potential problems to the security team and other agencies for further investigation. What is the difference between a Steward and an Achilleus Ltd Event Safety Steward? Training, Education and Standards As an Event Safety Steward working for Achilleus Ltd they will have passed an NVQ level 2 Spectator Awareness Qualification and carried out further training within the company, they will screened and vetted to a 10 year standard including enhanced Criminal Bureau Check. To see our full vetting and screening procedure for all our team members see the Screening and Vetting procedure in the recruitment section. All our services and preformed in line current industry guidelines and best practice, including British Standard BS 8406:2009, this is the British Standard for Event Stewarding and Crowd Safety. You may require Event Safety Stewards to work at events and venues both indoors and outside, these events or venues may include youth events, music festivals, sporting events, pop concerts, and street parades, film locations at sports grounds, railway stations, or theatres. All our Event Safety Stewards are reliable, presentable, trained, motivated people with good communication and people skills, they capable of following instructions. The modern Event Safety Steward must be not only adaptable but also multi skilled and able to deal with many different environments and situations. In the past the main criteria was perhaps only just to turn up and stand where positioned, with now formal training and no screening. Now that’s may be scary thought, but its true both then as it still now for some companies! Now today the new role of the Event Safety Steward is so much more demanding than that. Your Event Safety Stewards need to be approachable, customer focused, friendly with excellent communications skills able to meet and greet your customers or guest, but also when necessary they need to be able to deal professionally with all situations. Today’s professional Event Safety Steward needs to be not only professional, presentable but also accountable, with qualifications in: NVQ Level 2 - 3 Spectator Safety / Crowd Management Customer Service (Level 2 NVQ) Communication Problem Solving First Aid (Basic and First Aid at Work) Physical Intervention / restraint (Level 2 City and Guilds) Health and Safety (Level 2 NVQ) Supervisory Skills (Level 3 NVQ) In addition Event Safety Stewards should have a working knowledge of: Risk Management Law Prevention of Terrorism These skills and others are what make up your Achilleus Event Safety Steward. Screening and Vetting At Achilleus Ltd we can offer you Event Safety Steward that are Professional, highly trained, licensed and screened to a 10 year standard in line with British Standard 7858. Our personnel are screened to the highest levels within our industry, this includes enhanced CRB check. For full details of our vetting and screening policy in the Recruitment section of this website. We offer our customers, professional Uniformed Event Safety Steward that are reliable, customer focused, smart and presentable where you may require them to greet clients and customers alike, give directions and answer queries about your event, venue or site, they may also be required to monitor Health and Safety and look after the needs of your clients, guests or customers. Our Event Safety Stewards are motivated individuals that are able to work not only as part of a team but also under their own guidance and initiative. Thinking of changing your current or usual supplier or looking to hire a Event Stewarding company? Should your current Stewarding / Crowd Management supplier not be meeting your needs, or if you are trying to make up your mind as to what company to hire for your event, or you’re looking to hire security services we are here to help you, we are only just a phone call or email away. We understand that to change a provider may be a very big step, we all sometimes fall for the better the devil we know syndrome, this is where we stick with a supplier as it may seem like to much trouble or inconvenience to change supplier. But remember change will only ever come from change, and what if they new company only end up being the same or no better than what I have already. Please read our client profiles and testimonials to assess for yourself if will do just what we say, not just at the start but for future.

Keywords: Event Staff, Event Stewards, Safety Stewards

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