SIA registered door supervisors for VIP hosting & protection for celebrities, entertainers musicians

By: Rhino Security London  29/09/2009
Keywords: security, security systems, cctv

Rhino Security London supplies SIA registered doormen  VIP hosting & protection for celebrities, entertainers and musicians to  music venues (Brixton Academy), music companies and media companies (DVDVIllage) 

We choose, dress, and  our personnel in line with our clients requirements.  All our staff are SIA Level 2  registered  in line with current UK legislation which includes police vetting and appropriate training including, health & safety, fire safety, first aid, crowd control techniques and  other necessary skills. However in our opinion the best VIP hosting & protection are made not trained.

To ensure our staff fit our client requirement's security are often the client’s  interface with the public and their entourage and need to be hosts as much as anything else.   We  look closely at

1. background.  We strongly prefer staff who have a proven  track record of  commitment, honesty and reliability.  Typically our Level 2 SIA registered personnel  will have been  in full time employment in a responsible job  (eg, ex army, teacher, administration) with a stable home life.   For key personnel or where the employee will be working on tour, or a particularly sensitive or demanding VIP a provable  track record of sound judgment and responsibility is essential as well of course  of punctuality, reliability, stability and honesty is genera.lly sufficient.  We strongly  recommend using older more experienced personnel for these kind of positions as the wide range of situations,  sensitivities not to mention temptations involved in VIP hosting & protection for celebrities, entertainers and musicians is simply too much for personnel with less than 10 years experience

2. physique.  It is not essential for security to be well built but it can highly desirable as a deterrent particularly for Stadium Tours.  In fact  some of our clients specifically prefer lighter built personnel who will blend intot the environment especially in social situations   In our opinion clients should consider having mixed teams with specific personnel being called in to match each occasion (eg dinner in a restaurant vs back stage at Brixton Academy)

3. character. All Rhino Security staff are vetted and applicants who show in any way a aggressive or negative attitude are not selected.   For VIP hosting and security self control is of the upmost importance in being able to handles clients who are often very demanding, very long hours  as well as situations which require finesse as well as an ability to prevent situations escalating.

4. interpersonal skills.  All Rhino Security are taught the importance of being polite at all times even when having to refuse entry or delay entry (eg when dealing with couriers) whilst waiting for clearance.  This includes when customers and contractors may be being abusive or impatient.  Politeness’ is essential at all times both to defuse situations and to minimize inconvenience.  For top end front office manned guarding excellent interpersonal skills are a must

5. dress code.  We strongly advocate security being dressed smartly and not under any circumstances in "bomber jackets" "caps" or other inappropriate attire. .  In general we recommend  “Securicor / Sabre Watch type” manned security guard uniforms.    In can be a mistake to  dress manned security too smartly as  can customers will be confused.  We are  flexible if client’s have particular dress requirements including corporate badging or uniforms

6. equipment. Again this varies from assignment  to  assignment but in general we recommend Motorola 2 way radio with covert earpieces.  Hand held metal detectors ("wands") can also be desirable in some circumstances (eg .  For government installations).  Training and testing with client telephone systems, CCTV systems, and other client systems /apparatus is absolutely essential as is a proper control system and documentation procedures (ideally post event verifiable). 

As well as selecting the right  manned security for a venue it is also essential to supply the right  "Head Security" or for larger exhibitions teams of  “Head Security”   The Head Security  must have outstanding interpersonal skills and be able to work with the client who often require the highest standards

One of the key financial advantages of using good security and Rhino Security London in particular is that you will find your customers are happier and hence more likely to return AND you may well need less security than you currently employ.  We also provide random inspections and other unannounced  testing to ensure our manned security operate at the highest levels of efficiency and professionalism

Rhino Security London  charge a flat £15 per hour per SIA Level 2  manned security operative (note overnight, weekend supplements may apply). If you are interested in a confidential review of your possible security requirement  at your venue we recommend calling Shannon  O'Sullivan on 020 77735 2246. Any discussion will be treated confidentially and there is no obligation.

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