Becoming a Supervisor 2 Week Course
hospitality jobs, hotel jobs, Supervisor Jobs
Becoming a Supervisor
This Hotel Supervisor/Shift Leader Course is available to applicants with (preferably) six (6) months minimum work experience as an employee in the Hospitality Industry. For those applicants that qualify, this is a superb opportunity to obtain training and to progress their career. Take action and apply for our Supervisor Course.
Reception Academy have worked in conjunction with international hotels to ensure our training instils the knowledge and capability to lead a successful team. Thus giving our students an advantage over other applicants when taking the next step in their career.
Training will take place five (5) days a week, over two (2) weeks.
Each session lasts four (4) hours and there is a choice of either attending the morning class, 7.30am to 11.30am, mid-morning class, 12.00pm to 4.00pm or the evening class 4.30pm to 8.30pm.
Each class is limited to a maximum of 12 students to ensure sufficient trainer-student contact. Upon completion a Reception Academy Certificate is awarded and a profile is created for the graduate, which is accessible by over 500 partnered Hotels.
Rota writing; holiday planning & request book handling
Handling disciplinary issues
Complaint handling for Supervisors
Team motivation & Analysing Staff Performance
Presentations Skills for Supervisors: use of Microsoft Power Point
How to give professional feedback
Short, medium and long-term planning
Proactive team development
Implementation of new ideas
Recruitment from an employer’s point of view
Memo writing skills
Sickness and lateness procedure
Fire evacuation procedure
Standard operations procedure (SOP) writing and Setting and achieving goals and departmental targets
Sales & forecasting
Health & safety for supervisors
Inclusive of the price:
Certificate of completion for “Becoming a Supervisor”
Course work book for the Supervisor Course
Hotel specific Reception Academy CV
Profile photograph to be attached to CV
Individual profile on the Reception Academy website, which is accessible to over 500 hotels
Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
Reception Academy stationery
Tea & Coffee
Monday - Friday for 2 weeks: 07:30-11:30, 12:00-16:00 or 16:30-20:30
, Hospitality Supervisor
, hotel jobs
, Supervisor Jobs