Becoming a Supervisor 2 Week Course

By: Reception Academy   05/12/2014
Keywords: hospitality jobs, hotel jobs, Supervisor Jobs

Becoming a Supervisor This Hotel Supervisor/Shift Leader Course is available to applicants with (preferably) six (6) months minimum work experience as an employee in the Hospitality Industry. For those applicants that qualify, this is a superb opportunity to obtain training and to progress their career. Take action and apply for our Supervisor Course. Reception Academy have worked in conjunction with international hotels to ensure our training instils the knowledge and capability to lead a successful team. Thus giving our students an advantage over other applicants when taking the next step in their career. Training will take place five (5) days a week, over two (2) weeks. Each session lasts four (4) hours and there is a choice of either attending the morning class, 7.30am to 11.30am, mid-morning class, 12.00pm to 4.00pm or the evening class 4.30pm to 8.30pm. Each class is limited to a maximum of 12 students to ensure sufficient trainer-student contact. Upon completion a Reception Academy Certificate is awarded and a profile is created for the graduate, which is accessible by over 500 partnered Hotels. Topics covered: Rota writing; holiday planning & request book handling Handling disciplinary issues Complaint handling for Supervisors Team motivation & Analysing Staff Performance Professional networking Presentations Skills for Supervisors: use of Microsoft Power Point Book-out handling Delegation skills How to give professional feedback Short, medium and long-term planning Proactive team development Implementation of new ideas Recruitment from an employer’s point of view Memo writing skills Sickness and lateness procedure Fire evacuation procedure Standard operations procedure (SOP) writing and Setting and achieving goals and departmental targets Incentives Sales & forecasting Health & safety for supervisors Quality control Leadership skills Inclusive of the price: Certificate of completion for “Becoming a Supervisor” Course work book for the Supervisor Course Hotel specific Reception Academy CV Profile photograph to be attached to CV Individual profile on the Reception Academy website, which is accessible to over 500 hotels Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters Reception Academy stationery Tea & Coffee Course timings: Weekday Course: Monday - Friday for 2 weeks: 07:30-11:30, 12:00-16:00 or 16:30-20:30

Keywords: hospitality jobs, Hospitality Supervisor, hotel jobs, Supervisor Jobs,

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