THAT is why, as soon as you have formally agreed your final order
with our commercial kitchen designers and consultants, you will be assigned
a dedicated project manager who will become directly responsible
for overseeing every aspect of your kitchen design and for keeping
you fully informed every step of the way.
Once you have approved our final design layout, your project
manager will issue you with a very comprehensive set of 'service'
drawings for you and your contractors.
He will then be readily available for briefing you and your building
contractors, plumbers, electricians and all other parties involved,
to ensure that everyone is comfortable with the work required to
prepare the commercial kitchen for installation, answering any queries or
issues which may be raised.
One of the key functions of project management is dealing with
all necessary administration and paperwork and placing orders for
your equipment. This is subsequently delivered to our warehouse
for storage prior to the installation date, giving us complete
logistical control over the project.
Your project manager will be available to you, your architect
and contractors. He will attend all necessary site meetings to
offer advice and guidance, answer any questions or deal with any
possible pitfalls before they occur.
There are times when site circumstances will demand adjustments
to your kitchen design and your project manager will oversee all
such changes as well as making routine site visits to ensure all
health and safety regulations are strictly adhered to and, most
importantly, that everything is running to schedule.
Site surveys at various stages of every project are essential.
The project manager will undertake all these and will arrange visits
from members of Nelson's specialist team. These might include fabrication
surveyors to measure finished walls for seamless fitting or ventilation
experts to plan the routes of their ductwork.
We will also make a final visit just before installation to ensure
that the site is fully prepared, that all services are installed
and live and that there is clear access for our delivery team to
When your site is ready for installation, our delivery team,
led once again by your project manager, will arrive on site to
see in your catering equipment. He will oversee all positioning
and unpacking and will act as your quality controller to ensure
that everything happens according to plan.
Next, our in-house Gas Safe-registered engineers are called to site
to connect your equipment to the services which your contractors
will have prepared under our guidance.
The project manager will supervise all aspects of the installation
to make sure that everyone is working to your deadline and will
always be available to immediately resolve any issues which may
This supervision is essential in co-ordinating the various people
and tasks required to fully complete the kitchen design project
so that everything is in place for the all important opening night.
Following this, all maintenance and service contracts will be
finalised and staff training and demonstrations will be organised
with the relevant manufacturers and technicians to familiarise
and train all your staff with the new catering equipment.
Sometimes, additional help such as extra training or equipment
queries may be required and if so, Nelson will always be available
to help you - still 'managing your kitchen design project' long
beyond your opening night.