Complete Telesales Skills Training - 1 Day workshop in London and Birmingham
Learn how to sell on the phone with a high degree of success
Complete Telesales Skills is in 4 parts:
We explore what your company telesales role is all about, and ensure we have a common understanding about what you need to achieve on the phone.
We will introduce you to our two telesales tools that will help you to ask more consultative and professional questions. Included is active listening skills and leaving voicemail messages that work. We will also teach you our unique FocalPoint(c) process, which will help you to focus your efforts just on your prospect's issues.
- Top 10 Power Tips
We have refined all of the hundreds of hints and tips in a Top 10 of fantastic tips that will help you with such things as Using Persuasive Language and Getting Through Gatekeepers.
- Scenario Based Practice
The workshop will include scenarios tailor made for your typical prospects.