Delegates learn how to:
· Define what they want and get it
· Deal confidently with both clients and coworkers in negotiations
· Listen to what the other party wants
· Always get the win/win
· Recognise the results of effective and non-effective communication
for Negotiation How to prepare for any negotiation thoroughly and
professionally. Knowing the things you need to know before entering the
negotiation process. Researching the variables.
How to recognise the various outcomes of a negotiation and get the one
you want. Understanding how these might differ from the outcomes of the
other party. How to see the advantages and disadvantages of various
Everyone Can Win Using your negotiation skills to
achieve the best outcome for all involved. Discovering the freedom of
win/win and the results it can provide. Using variables to get win/win.
Getting win/win demands effective communication. How to listen to
yourself and what you may be inadvertently communicating. Building the
good, trusting relationship on which to base the negotiation process.
Creative solutions are those which, while not obvious at first, often
hold the answer to the negotiation. How to think creatively to provide
the perfect answer to your needs. Looking at problems in a different