Grand Plaza, a company that offers top quality homes for rent, is offering a free fruit basket to any of their guests who write a review on, Expedia, Booking.com, Agoda, Laterooms, or Orbitz. Grand Plaza has apartments that offer independence and flexibility for their guests. Their serviced apartments in London offer catering, reception staff, cleaning, and porters..
Grand Plaza welcomes reviews from customers whether they are positive or negative. They view customer reviews as constructive criticism. They use reviews to help improve the standard of their room facilities in the manner that guests would like. They have made changes in their service based on issues that customers have expressed in the past. For example, they have made up lights all around the bathroom mirrors because a female guest said that she could not see her face in the bathroom mirror. They have butterfly sofa beds because guests complained that the pull out type were not comfortable. They replaced all of the pull out type sofas with butterfly sofa beds so that guests would not have to compromise their full double bed.
Grand Plaza acknowledges that they may have some negativity in the reviews left by guests or those who claim to be guests. They even have one of them on their website. Grand Plaza also notes that because of their good reputation, they attract negative reviews from other competing hotels. They expose the world of sham review writing and provide a link to an article on a reputable website about the dark side of fake reviews. Even though Grand Plaza has had sham reviews written on its behalf, it is normally on the first page of the main hotel websites.
About Grand Plaza
Grand Plaza is located in the heart of Bayswater. Grand Plaza is situated between Notting Hill and Paddington. The building is a great place to explore all that central London has to offer. Grand Plaza differs from hotels because it has homes which are ready made, instead of just one room like a hotel would have. Each home has its own kitchen with all the equipment needed to prepare a delicious meal. Guests can enjoy cooking on their own or try the Grand Plaza breakfast if they don’t feel like cooking
Grand Plaza has homes available with one, two, or three bedrooms. There are also executive and family apartments available with the benefits of a fully staffed hotel. They offer homes with catering, reception staff, porters, and cleaning.
42 Princes Square
Phone: (44) 0207 985 8000
Fax: (44) 0207 792 2797