We continually monitor and adjust the design of our block management processes to meet both the highest level of industry practice and all the industry practices recommended by the Royal Institute of Chartered Surveyors (RICS).
This extends to separate client accounts and bank accounts as recommended by upcoming legislation to protect your money, industry-leading expense budgeting and tracking, unprecedented information provision, service levels on which you can always rely, the ability to raise maintenance issues and check on the exact status of any item at any time, and so on.
We guarantee maximum transparency through innovative use of technology systems. If you can complete a form online then you'll be able to make the most of the transparency this approach offers. And our round-the-clock maintenance team is on hand to provide support 24 hours a day, 365 days a year.