The Guide to the Principles of Effective Communication and Conflict Resolution

The Guide to the Principles of Effective Communication and Conflict Resolution from CAOS Conflict Management

By: CAOS Conflict Management  14/02/2009
Keywords: business coaching, mediation, dispute resolution

A Guide to Principles and learnings gained from the practice of mediation, a process which promotes effective communication and creativity in dispute and other destructive conflict situations. The Guide takes you through a set of Principles and reflective exercises to assist you in integrating them into your usual communication practices. Practising the Principles enables you to respond to conflict situations more effectively and to prevent the escalation of conflict that often arises through ineffective communication.

Keywords: alternative dispute resolution, business coaching, communication skills, conflict resolution, dispute resolution, Leadership Training, management development, mediation, personal coaching