Customer Service courses are available from Midlands based training company To Market. Training can be in-house on your premises or open courses are run at local venues including Leicester, Northampton, Coventry, Birmingham, Peterborough, Solihull, Lichfield, Cambridge, Warwick, Milton Keynes, Nottingham and Derby as well as Leicestershire, Northamptonshire, Derbyshire, Nottinghamshire and Birmingham. More details can be found by clicking straight through to the To Market website.
Customer Service training is designed around how to how to exceed customer expectations, offer exceptional customer service, handle conflict and deal with difficult and demanding customers.
To Market will show you the secrets to exceptional customer service. There is a To Market blog too where you can pick up and comment on customer service training issues.
Finally you can have your team benchmarked via To Market's team audit. One of the To Market trainers will give you a report based on observing your customer service team dealing with customers live. Find out more by clicking on the team audits page on the To Market website.
Customer service training programmes are led by our senior trainer Andrew Seaward and covers customer care courses, customer service phone training and full programmes in training for customer service.