Visa and Mastercard Compromised Alert Process (CAP)
Freshvue Solutions Limited
software design, process improvement, business process improvement
The Freshvue CAP (Compromised Alerts Process) Application allows fraud operational areas too quickly and efficiently batch process Visa and Mastercard compromised cards on an AS400 Platform. The solution Freshvue have designed is streamlined and simple to operate. It processes efficiently and with no errors as there are extensive error prevention routines built into the application. Compromised accounts can be dealt with in a number of ways from a simple status change to a full product replacement and new plastic issue. To process compromised account numbers users just add the account numbers affected into a text file. This text file is then loaded into the application and the accounts are processed. At the end of this activity an output file is produced with an outcome message for each account. Dependant on the process being followed, the CAP application can modify around 10 cases a minute.
business process improvement
, Graphical User Interfaces
, process improvement
, software design