Customer Services Training Courses

Customer Services Training Courses from Exemplo Training Solutions Ltd

By: Exemplo Training Solutions Ltd  30/07/2013
Keywords: customer service, hotel accommodation, Hotels

Let Exemplo Training Solutions pass on our years of Civil Service Customer Service experience to your company with a bespoke course at the location of your choice.

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Other products and services from Exemplo Training Solutions Ltd

Paediatric First Aid 1 and 2 Day Course from Exemplo Training Solutions Ltd thumbnail
30/07/2013

Paediatric First Aid 1 and 2 Day Course

This course is suitable for those who are working with children and infants or for parents who wish to upskill in family first aid. It would be of particular interest to Teachers, Teaching Assistants, Child Minders, Crèche Assistants, playgroup personnel and anyone else who has a responsibility for their welfare whilst in your care. It is ideal for individuals who are responsible for children and infants, who wish to gain a nationally accredited Level 2 Award.


Emergency First Aid at Work 1 Day Course from Exemplo Training Solutions Ltd thumbnail
30/07/2013

Emergency First Aid at Work 1 Day Course

What you will learn: Underdstand the role and reposibilities of a first aider. Know how to recognise and assist a casualty who is choking. Be able to assess an incident. Manage a unreponsive casualty who is breathing normally. Manage aunresponsive casualty who is not breathing normally. Manage a casualty with a minor injury. Manage a casualty who is in shock. What you will receive: Award in Emergency First Aid at Work at QCF Level 2.


First Aid at Work 2 Day Refresher Course from Exemplo Training Solutions Ltd thumbnail
30/07/2013

First Aid at Work 2 Day Refresher Course

This is a Health and Safety Executive recognised course which fully complies with Health & Safety (First Aid) Regulations 1981 and the Approved Code of Practice (ACOP) L74 guidelines for the qualification of workplace First Aiders. Do you have a First Aid at Work Certificate which is about to expire? Remember, your First Aid at Work Certificate is only valid for three years so to avoid having to complete the full three day course again you will be required to attend a Refresher Course in


First Aid at Work 3 day course from Exemplo Training Solutions Ltd thumbnail
30/07/2013

First Aid at Work 3 day course

What you will receive: After successful completion of the First Aid at Work course and a practical assessment which will be on the last day, the student will be awarded the HSE recognised, First Aid at Work Certificate which is valid for three years.


Conflict Resolution and Management Training from Exemplo Training Solutions Ltd thumbnail
30/07/2013

Conflict Resolution and Management Training

Our training team have been involved in this area of work as members of HM Forces, HM Prison Service, Ministry of Justice and Health Care Services so you can rest assured that the training you will recieve will be up to date, interactive, empowering and exactly what your organisation and employees will need to deal with potentially difficult and life threatening situations. Call Exemplo Training Solutions Ltd to see what we can do for you!


Automated External Defibrillation (AED) 1 Day Course. from Exemplo Training Solutions Ltd thumbnail
30/07/2013

Automated External Defibrillation (AED) 1 Day Course.

Automated External Defibrillation (AED) 1 Day Course. Not only does this course deal with the use of an AED but it also includes vital training in resuscitation and choking procedure. This course is suitable for people who are required to operate an AED system confidently in public areas or in the workplace. What you receive: Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (CPR & AED) at QFC Level 2.