IT Technical Training ( Tutor led) Supporting Users and Troubleshooting applications on Microsoft

By: Pitman Training Preston  17/11/2009
Keywords: seminars, computer training, training centre

 This course provides students who are new to Microsoft Windows XP with the knowledge and skills necessary to troubleshoot basic problems relating to configuring and maintaining applications such as Microsoft Office, Outlook Express, Internet Explorer and other applications that run on a Microsoft Windows XP Operating System.
Aims and Objectives Configure and troubleshoot applications. Set application compatibility settings. Troubleshoot application installation problems.Configure and troubleshoot e-mail account configurations. Configure and troubleshoot Internet Explorer. Configure and troubleshoot Outlook Express. Configure the operating system to support applications. Configure and troubleshoot file system access and file permission problems on multi-boot computers. Resolve issues related to usability of applications. Manage Microsoft Outlook® data including configuring, importing and exporting data and fixing corrupted data. Resolve issues related to customizing Internet Explorer. Resolve issues related to customizing Outlook Express. Resolve issues related to customizing the operating system. Configure and troubleshooting connectivity for applications. Configure application security. Identify and troubleshoot problems related to security permissions. Answer end user questions related to application security settings. Troubleshoot the TCP/IP protocol.

Keywords: computer training, seminars, training centre, tutorial