Catering only for the industrial automation sector, we are able to offer our services on a wide range of different manufacturer’s equipment with the aim of improving levels of response, whilst reducing lead times and costs you may be experiencing. We offer a standard repair time of seven working days, or an emergency option which aims for a 24 hour turnaround.
Quotation and return of standard repairs is free, even if you chose not to progress the repair.
All our repairs are backed by extensive test facilities, and a full 12 month warranty
To request a repair either call us, email us or use the repair request page on our website (). By return we'll email you a repair request which will give you an address label for the item and a ticket number which you can use to track the repair. Once we've assessed the repair we'll send you a quote - if you don't want to proceed we'll return the item to you with no charge other than carriage.
We can handle most items including, but not limited to, the following:-
· PLC/DCS Systems
· PCs (Industrial and commercial)
· Servo drives and motors
· Power Supplies
· AC & DC Drives
· AC & DC Motors
· General Electronics – Monitors, controllers, encoders, temperature controllers, comms converters, amplifiers, encoders, batch controllers, flow meters, etc
If we find the item to be beyond repair we will quickly advise a proposed migration path and will automatically search our extensive stock of obsolete spares. In addition we have a number of spares packages available which allow us to support your installed base very effectively:-
· Spares assessment and gap analysis
· Shared Spares
· Off site spares holding
· Bonded stock
· Central stock and despatch
· Spares test and warranty