Positive feedback from customers

Positive feedback from customers from MyCavityWall.com

By: MyCavityWall.com  27/10/2011
Keywords: cavity wall insulation problems, damp cavity wall insulation, missing cavity wall insulation

 

Two happy customers update us with their progress. Interestingly both went just for Survey 1, enough to get the installer company to take their complaint seriously....

John T from Edinburgh writes today to say "Great - thank you for the pictures, just what was required. You asked for an update.... Finally xxxxx  came back out to see us and have agreed that the install wasn't done properly - blaming a sub-contractor! Regardless, we're getting the missed areas re-done and we're looking forward to a warmer winter! {9/10/11)" 

Mr & Mrs D from Preston "....Your report resulted in a visit from the insulation manufacturer who agreed that the initial survey should have picked up the cavity was already partly filled. Xxxxx are removing all the insulation and re-doing the whole house. Thank you again for your work (7/10/11)"

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Keywords: cavity wall insulation problem, cavity wall insulation problems, damp cavity wall insulation, missing cavity wall insulation,