Call recording

By: Infinity Technology Solutions Ltd  04/12/2013
Keywords: telephone systems, structured cabling, Call recording

Call recording is becoming more and more popular with permanent records of telephone conversations proving an invaluable tool for businesses large and small. Companies opt to use call recording software for a host of different reasons. Some companies need to capture every call for legal compliance management or dispute resolution, meaning they need a call recording system they can rely on. Other organisations use call recording to monitor calls or to use the recordings for staff training, marketing evaluations and to improve customer satisfaction. Whatever your need, Infinity provide businesses in Sussex, Kent and London with a highly flexible and reliable call recording software system. Our call recording solution complements our range of telecoms services including voicemail, auto attendant, computer telephony integration CTI, VoIP / SIP, call management and our customised messaging on hold solution. To find out more about our call recording system or to discuss our full telecoms support service, please call us on 0845 450 4600 or complete our enquiry form.

Keywords: Call recording, structured cabling, telephone systems

Contact Infinity Technology Solutions Ltd


Print this page

Other products and services from Infinity Technology Solutions Ltd


Hosting services

As a leading supplier of hosting services, Infinity provide businesses in Sussex, Kent and London with one single point of



As professional business broadband providers, Infinity's reliable business broadband packages have been designed to offer you the highest level of


Messaging on hold

At Infinity, we provide a bespoke messaging on hold production facility designed to provide your business with the right on


Call management

For Business Owners and Managers that want to take control of increasing communication costs, a call management software solution is


Voice over Internet Protocol

You have probably heard of Voice over Internet Protocol, Voice over IP or VoIP, but what exactly is it and


Computer technology integration

Computer telephony integration or CTI is an application that connects your computers to your business telephone system enabling them to


Auto attendant

If you have a high volume of calls coming into your business, an auto attendant system may be the solution.



Voicemail is key in today's competitive business environment - no-one wants to miss that valuable call. Whether you are already


Telephone systems

From over 15 years experience supplying business phone systems to various sectors throughout Tunbridge Wells, Sussex, Kent and London, the



In today's business environment, implementing an IT network that enables inter computer communication and data sharing is essential to enable



As a proven software technology that offers businesses many benefits, virtualisation is the pooling and sharing of IT resources including


Thin Client

In its simplest form, a Thin Client is a PC with less of everything. The only software that is installed



If you don't have an anti-spyware solution installed on your computer, big brother is probably watching your every move. This



Spam is the abuse of email systems to send unsolicited bulk messages indiscriminately and for those businesses without an anti-spam