Call recording

By: Infinity Technology Solutions Ltd  04/12/2013
Keywords: telephone systems, structured cabling, Call recording

Call recording is becoming more and more popular with permanent records of telephone conversations proving an invaluable tool for businesses large and small. Companies opt to use call recording software for a host of different reasons. Some companies need to capture every call for legal compliance management or dispute resolution, meaning they need a call recording system they can rely on. Other organisations use call recording to monitor calls or to use the recordings for staff training, marketing evaluations and to improve customer satisfaction. Whatever your need, Infinity provide businesses in Sussex, Kent and London with a highly flexible and reliable call recording software system. Our call recording solution complements our range of telecoms services including voicemail, auto attendant, computer telephony integration CTI, VoIP / SIP, call management and our customised messaging on hold solution. To find out more about our call recording system or to discuss our full telecoms support service, please call us on 0845 450 4600 or complete our enquiry form.

Keywords: Call recording, structured cabling, telephone systems

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