Microsoft Dynamics CRM
Infinity Software Solutions Ltd
microsoft, Crm Consultancy
Whatever the size of your business, Customer Relationship Management (CRM) software can help you effectively market your products or services to customers, track and grow your sales pipeline and provide even better customer service.
CRM can be quickly and easily customised, offering you the power of workflow to manage your business processes and automate day to day tasks. It can also be integrated with your existing systems to offer you a single view of your customer data, helping you provide excellent service and pro-active problem resolution.
With Microsoft Dynamics CRM Online, you get powerful CRM software delivered as a cloud service from Microsoft, providing on instant anywhere access, predictable pay-as-you-go pricing, and a financially backed service level agreement (SLA).
Couple it with SharePoint for document management, and you get unparalleled productivity for your organisation, as well as employees who are truly equipped to deliver their best.
You can also host CRM On-Premise if security and speed are your main priorities; this gives you complete control of your system and users. Get in touch today to discuss the deployment options available to you, and which is most cost-effective. We can provide no obligation demonstrations of how a CRM system could work for you.
At Infinity Software Consulting we offer a complete consultancy service. We run initial design workshops to identify how your business works, where the gaps are in your current systems, and how these can be filled by a new CRM system. We’ll then work closely with you through the development phase, with regular demos and feedback to make sure you’re getting what you expect from the project. Next, we’ll help you through the implementation process, making sure you achieve maximum user adoption and a smooth transition to the new system. Once live, our 24 hour expert support team will always be in hand to help.