customer service, telephone sales, leadership training and coaching

By: First Impression Training  25/02/2009
Keywords: team building, personal development, business coaching

First Impression Training (aka FIT) specialises in developing the hidden gifts and talents of customer service and sales teams through tailor-made learning solutions that build and develop positive customer relationships on the telephone.


Whether your team is just a handful of sales or customer service specialists or a 500+ seat Contact Centre operation, FIT's innovative solutions will provide your people with the skills, techniques and behaviours guaranteed to enhance your customers’ experience and your organisation's success.


So if you want to build a new telesales or customer service centre from scratch into a high performing team OR re-energise the performance of your existing inbound or outbound team to achieve better results OR positively influence the behaviours of your people to become the truly memorable voice of your brand AND enjoy sustainable returns on your training investment... then FIT can help you develop your people to deliver where it counts – to the bottom line!


Keywords: business coaching, Call Centre Management Training, call centre training, communication skills, customer service training, Leadership Training, personal development, team building, Telephone sales training

Contact First Impression Training


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