True Telecom: The Beginning and the Growth
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True Telecom based in Kent, UK was launched in early 2013 and is one of the newest telecoms’ service providers that has been catapulted into the marketplace.
Stuart Griffiths, True Telecom’s director and co-founder, strove hard to ensure that his customers enjoyed first class service and support, while at the same time setting about building a solid reputation for the new company within, what is an extremely competitive sector. By the end of its first successful year of trading, the company has: enjoyed month-on-month accelerating growth; and grown to employ a workforce of almost 100 employees.
True Telecom is enjoying particular growth in its SME business customer base because it offers a range of line rental and call-plan packages that can be structured to best befit individual customer’s specific needs and circumstances. The company succeeds in doing so by offering a raft of competitive packages coupled with a straightforward and seamless changeover process which still utilizes the now long-established telecommunications infrastructure. In addition, True Telecom offers a range of competitive, top-quality broadband and mobile packages, to reduce business overheads substantially, and prides itself on providing excellent, UK based, after-sales care and customer support.
To provide essential increased capacity to facilitate this continuing expansion, True Telecom is forging ahead with the acquisition of new premises closer to the capital, whilst still retaining its Maidstone based operations. The new offices will be needed to accommodate a predicted fivefold increase in its workforce, from a current 100 to around some 300 employees by the end of 2014.
“No one, and least of all and I, ever expected the company to grow as rapidly as it has during its first year of trading. There are certainly a lot of small and medium size enterprises who are grateful to have a telecoms service provider like True in their corner to help them economise and significantly reduce one of their essential overheads.”
“Right from the outset, I had a vision of building a vibrant and vivacious company, the four cornerstones of which has to be the provision of: quality products and services, great value for money telephone, broadband and mobile packages and deals; the very best state-of-the-art systems and equipment; and incomparable after-sales care and support. It is a winning formula that has paid dividends.”
“Our success is also theirs, because if it were not for our staff’s commitment, enthusiasm and passion to provide the very best possible service that our customers rightly expect and deserve, none of this would have been remotely possible.”
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