Contact Centre Services

By: MoTell (GMT)  01/11/2010
Keywords: customer service, Business Support, Customer Support

Telemarketing: We can run your outbound campaigns such as telesales, lead generation, and market research.

Activation: We can carry out telephone and email campaigns to update and reactivate existing or dormant clients on your database.

Helpline: Our agents are provided with comprehensive training and will provide your customers with the highest standard of service.

Order Line: We will take telephone orders and process credit/debit card transactions on your behalf.

Virtual Receptionist: Ideal for small businesses who don’t have time to answer the ‘phones all day but can’t justify the cost of a full time receptionist, let us handle and direct your calls.

Keywords: Business Support, call centers, call centre, contact center, Contact centre, customer service, Customer Support, outsourced, outsourcing