Telecommunications training and call centre training by telecom training solutions

By: Telecommunication Training  24/02/2009
Keywords: call centre, operator training, telecommunications training

Telecom Training Solutions was established in 1997 to address the emerging need for efficient, high quality telecommunications training. The company expanded quickly and has in the process built a dedicated team of professionals whose knowledge, experience and enthusiasm for training has enabled us to meet the requirements of businesses throughout the country.

Telecom Training Solutions know how important quality end user training is in today‚Äôs increasingly technological working environment. Every effort is made to ensure that all our training services run smoothly. As part of our comprehensive package we schedule training sessions, organise contact and start times, liaise with engineers regarding training facilities and system programming details, and create user reference guides to send to site for the scheduled training dates. 

Our comprehensive courses cover all aspects of telephone usage and administration and can be run alongside modules on telephone etiquette and further telephone skills. The material for each schedule is conveyed in a tried and tested format, led by one or more of our experienced trainers as required. Courses can be taken on site or at our training centre at the discretion of the customer.

Keywords: call centre, Handset Training, Ip Office Training, operator training, Telecom training, telecommunications training, Telephone Programming

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