Insurance Claims investigation

By: VFM Services Ltd  09/02/2011
Keywords: Services, risk, Claims

 VFM are responsible for introducing ‘Conversation Management’ to the commercial world. We designed and developed the ground breaking; based on a mix of forensic psychology and conversation management techniques, central to which is both the Treating Customers Fairly philosophy and the need to identify and validate genuine claims quickly. The one key strand throughout is customer focus.

Keywords: Claims, claims handling, Claims Validation, Conversation Management, Fraud Investigations, Household claims, insurance claims, outsource, risk, Services