Customer Service, professional approach and reliability are the 3 keys to our ongoing success, and we will always endeavour to consolidate this statement with every booking accepted. Below we have compiled some key values / principles to how we operate.EXPERIENCE: All of our team have a minimum of 5 years DJ experience. We only use quality and reliable personnel regardless how big or small your function.
Your celebration is important to you, and therefore it's important that we do things the way you would like them. You really shouldn't take risks where entertainment is concerned. At Smile we wouldn't take a risk with your event, and we know how to keep a crowd entertained whatever the occasion.
GREAT MUSIC SELECTION: We carry an extensive collection of music, INCLUDING any special requests you make prior to your event. If there are any songs, artists or styles of music you don't want, THEY DON'T GET PLAYED.
NO GAMES OR COSTUMES: This is YOUR special day, not ours. We don't use costumes, props, hats, or other things which may detract from the importance of you or your event.
All bookings are confirmed in writing and with a contract.
We offer a telephone or in-person consultation.
You will receive a simple function questionnaire and track list.
Presentation is everything, the equipment will look smart and tidy.
Early arrival and set up - whenever you need us!
Background music during your meal (ir required)
DJ's dressed as instructed whether Casual/Suit/Black Tie.
Feel free to question us, or make any special requirements known during quotation