FastPass Password Manager

FastPass Password Manager from Proxima Software Solutions

By: Proxima Software Solutions  19/09/2013
Keywords: identity management, Identity And Access Management, Password Management

Password self-service is widely accepted as one of the recent most important steps in modernizing IT, either as a basic strategy for delivering information and services to customers, or as a process for empowering users to find their own solutions, enabling organizations to improve service and reduce cost. Password problems have long been recognized as the single most requested service internally from the IT service desk. This makes password self-service the first consideration in any serious self-service strategy. Add to this the growing requirement from modern users for non-stop access to services 24*7 from anywhere and self-service becomes imperative. FastPass Enterprise is the ‘best of breed’ solution for password self-service: Secure technology - even for the largest and most complex organizations Best practice guide to ensure user buy in to self-service A typical FastPass conversion rate is between 80-95% of all password related calls, converted from the service desk to self-service transactions. As illustrated in the customer example below, Varde City Council started a FastPass project in August which resulted in an uptake of more than 80% of all password calls by November, and this covered two different password types (Windows and a mainframe password).

Keywords: Identity And Access Management, identity management, Password Management, Password Self-Service, User Authentication,

Contact Proxima Software Solutions

Email

Print this page

Other products and services from Proxima Software Solutions

19/09/2013

IT Transformation

Our people have years of real-world experience across many different customers and can help you to find out and resolve the software, hardware, people and process issues that are preventing your IT organisation from functioning as effectively as it should.


eMite from Proxima Software Solutions thumbnail
19/09/2013

eMite

If you need to get a grip on your IT, then eMite will help you do so with its on-premise or cloud-based Business Intelligence for IT analytics.


Interlink from Proxima Software Solutions thumbnail
19/09/2013

Interlink

Interlink help organisations such as HSBC, British Airways, Visa, Ikea and many more to run their IT operations efficiently and effectively through their comprehensive IT Operations management solutions including event management, Business Service Management and CMDB / CMS


Scalable from Proxima Software Solutions thumbnail
19/09/2013

Scalable

Save money by understanding the REAL usage of all applications used in your organisation - traditional desktop apps, client-server, web apps, etc.


Opswise from Proxima Software Solutions thumbnail
21/08/2009

Opswise

Opswise is the most modern and advanced job scheduler available. It fully supports cloud and grid computing alongside traditional systems.