IT Technical Support

By: CCC IT Solutions  02/08/2011
Keywords: computer systems, network support, disaster recovery

Our IT technical support for business has been engineered to be both Proactive and Flexible, giving you the peace of mind you need as well as having access to a IT Support Engineer at a time that suits you. ProFlex gives a managed IT support services for business requirements whilst maintaining the flexibility they need.

Our ProFlex IT technical support for business package is underpinned by our new Proactive support system. This system monitors your Fileserver’s critical life signs, such as Memory Usage, Disk Space, Backup, Antivirus and a number of other checks to ensure your server is functioning at its optimum performance.

Our Proactive IT support for business will review your server’s health during the course of the day and can respond before small potential issues become an outage. Proactive support is standard on ALL our ProFlex Support contracts*.

*Standard ProFlex Contracts include monitoring for a single server, additional Server Licences can be purchased as part of your ProFlex contract.

Keywords: computer systems, disaster recovery, IT support services, Maintenance & Repairs, network security, network support

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